Blog
News

Chariot and LiveSwitch Announce Partnership and Integration

January 22, 2025
Link

We are thrilled to announce an exciting new partnership between Chariot, our all-in-one CRM designed specifically for moving companies, and LiveSwitch, a leading platform for movers to request videos and record live video calls for virtual surveys.

Why We Partnered

At Chariot, our goal is to simplify and streamline the operational challenges of moving companies by providing a one-stop shop to book more moves with less work. That all starts with an effective sales process.

Moving sales are particularly challenging because speed is critical (one of the first movers to respond usually wins the job). However, moves are also complex projects that require a lot of information—especially an inventory of what's being moved—in order to provide accurate estimates and ensure readiness on move day.

How do you collect move details quickly while also being thorough and quality-oriented?

We believe that utilizing video is an important tool in solving this sales dilemma. Video allows movers to collect rich information about the customer's move (video of their inventory and space) while cutting down on the time required for each customer and moving company salesperson to collect those details—especially compared to on-site surveys and long phone calls.

By partnering with LiveSwitch, we’re making it easy for moving companies using Chariot to integrate video into their process. Through our integration, all without leaving Chariot, users can:

  • Text and email customers a link to record videos of their space and belongings
  • Start and record live video calls with their customers
  • Get notified of new video recordings
  • View video recordings right from their software/ CRM
  • Share videos with anyone on their team who needs to see them

Chariot customers that newly subscribe to LiveSwitch will receive a 10% discount, and LiveSwitch Contact customers that newly subscribe to Chariot will receive a 10% discount.

What LiveSwitch Brings to the Partnership

LiveSwitch is an industry leader in video tools for moving companies. Their powerful Contact platform enables clear video and voice calls, all without downloading any apps. Importantly, LiveSwitch’s technology prioritizes security and data privacy, ensuring videos are always protected.

What Chariot Brings to the Partnership

Chariot is a simple, flexible, all-in-one software solution for moving companies that helps them book and execute more moves with less work. It provides a leading set of CRM tools for sales, operational tools for scheduling and dispatching, and back-office tools. It also enables movers to access their schedules and seamlessly get their work done without physical paperwork.

Chariot serves hundreds of moving company customers across the United States, combining a powerful product with unbeatable levels of customer service.

How to learn more

If you're a Chariot customer interested in LiveSwitch, you can learn more about the integration by contacting LiveSwitch. If you're a LiveSwitch customer interested in Chariot, please contact Chariot.

Your Chariot awaits.

Ready to move?