Emails and Texting

Automate messaging, win with texting

Stop manually sending the same emails over and over again. With Chariot, you send templated emails and texts automatically, saving you time, while also gaining the ability to text back and forth with customers in real time.

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Hundreds of large and small moving companies power their business with Chariot
Chariot automatically sends customers estimate reminders, web form reminders (when you ask a customer to complete inventory) and pre-move reminders -- saving your team time and ensuring nothing falls through the cracks.

Fully customized for your moving company

During the onboarding process, we'll help you configure templated emails and texts for key moments across the life of a move, like booking confirmations, send estimate message, and pre-move confirmations. Emails can include attachments and anything else that's important to you!

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Automated follow-ups

Chariot automatically sends customers estimate reminders, web form reminders (when you ask a customer to complete inventory) and pre-move reminders -- saving your team time and ensuring nothing falls through the cracks.

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Research shows ~85% of customers prefer text to phone calls. Send and receive texts right from Chariot to save time on calls and reach customers faster.
Research shows ~85% of customers prefer text to phone calls. Send and receive texts right from Chariot to save time on calls and reach customers faster.

Unlimited 2-way texting

Research shows ~85% of customers prefer text to phone calls. Send and receive texts right from Chariot to save time on calls and reach customers faster.

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See a preview of 2-way texting in Chariot

FAQs

Is Chariot customizable?
Definitely. We've learned that every moving company is unique. During our sales process we'll dive deep into your business, and during onboarding (and beyond), there's many ways we'll customize the set-up of Chariot to meet your needs.
We're also constantly listening to the ideas and suggestions of our moving company customers and often quickly turn your feedback into live product updates in days or weeks!
Do I need to fill out all the move details in Chariot to book a move?

No. Fill out just what you want, skip what you don't need.

My moving company has multiple locations. Does Chariot work for that?
Yes! We have multi-site solutions so you can manage seamlessly across all your locations, including rolled-up vs. single-site reporting.

Your Chariot awaits.

Ready to move?

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